Frequently Asked Questions
💎 Are your pearls real?
Yes! We use only 100% genuine freshwater baroque pearls. Each one is naturally shaped and beautifully imperfect — just like life’s most meaningful moments.
✨ Are they safe for sensitive skin?
Absolutely. We carefully choose skin-friendly metals like 925 sterling silver, 14K/18K gold-filled, and vermeil (gold over silver). No thin gold plating — just quality you can feel good about wearing.
🌿 Will the jewelry tarnish?
No worries ✨ Our pieces are made with 14k/18k gold filled, which is far more resistant to tarnishing than regular gold plated. With proper care, they’ll stay beautiful for years.
If your jewelry looks a bit darker after wear, it’s usually just natural oils or dirt — a gentle clean will restore the shine:
• Soak in lukewarm water with mild soap
• Brush softly with a baby toothbrush
• Rinse and pat dry with a soft cloth
💖 For sterling silver:
A light patina over time is completely normal. It’s not damage and can be easily polished with a silver cloth. Store in a dry pouch when not in use.
Avoid harsh chemicals and perfumes, and your jewelry will stay radiant 🤍
🧼 How should I care for my jewelry?
Baroque pearls and gold-filled jewelry are delicate by nature. Avoid contact with water, perfume, or lotions. Gently wipe with the included polishing cloth after wear, and store in the pouch provided.
♻️ Do you use eco-friendly packaging?
Yes — all of our packaging materials are recyclable, biodegradable, or reusable. It’s our way of showing care for you and the planet.
🚚 How long does shipping take?
We ship from the U.S. within 1–3 business days. Domestic orders usually arrive in 2–5 business days. You’ll receive a tracking link as soon as it ships.
✈️ Do you ship internationally?
At the moment, we only ship within the U.S. We're working on expanding, and we appreciate your interest!
🔄 What’s your return policy?
Due to the handmade and intimate nature of our jewelry, we’re unable to accept returns or exchanges — especially for earrings — unless your item arrives damaged.
If anything feels off, please don’t hesitate to reach out. We're here to help and will always do our best to make things right.